Information about the BSH retail survey

Information on the retailer survey for the BSH group.

You have received an invitation by email to participate in a retailer survey. Find out everything about data protection and how we handle your data.

Data protection information
We take protecting information on you very seriously. Therefore, your data are processed very carefully in accordance with the applicable data protection legislation.

Responsible subject
This is a company that will provide us with your personal data only for the purpose of this survey.
BSH Hausgeräte GmbH
Carl-Wery-Str. 34
81739 Munich
Data Privacy Officer:

Responsible subject for collecting and hosting technical data
It is a company that provides the necessary technology to conduct this survey.
FFind GmbH
Dreieichstrasse 59
60594 Frankfurt am Main
Data Protection Officer: Audius GmbH, Ulm (

Responsible subject for Data Processing
This is a company that processes your data anonymously and then provides anonymous results to BSH Hausgeräte GmbH.
best research GmbH
Meisenstrasse 65
33607 Bielefeld
Data Protection Officer: Julia Günther (

Data processing will take place under your consent (Article 6 (1) (a) and GDPR).

Participation in the survey is voluntary. By participating in the survey, you agree to process your personal contact information and the information you provided in the survey (survey data). Again, please note that all survey data are processed only anonymously.


What personal data are processed?

Contact information
Your contact details (name, gender, e-mail address) are used exclusively for contacting. Subsequent processing no longer has the character of processing personal data.

What data is collected?
Various information resulting from answers regarding satisfaction with BSH.

Transmission and deletion of personal data
BSH Hausgeräte GmbH provides the contact details of best research GmbH and this to IFF International Research Services GmbH, from where invitations are sent. At the latest 4 weeks after the date of transmission, the received contact information will be deleted completely.

FFind GmbH only transfers anonymous survey data, i.e. without the possibility of identification with an individual, to best research GmbH for analysis.